Refund policy

Generally, returns are not possible, but we may accept returns if there are special circumstances.

We recommend taking an unboxing video upon arrival. If the product is defective, damaged, or dirty, please feel free to contact IVY.

ご返金希望の場合は、インスタグラムiiivybaliへDMもしくは、cuartodeivy@gmail.comまでお問い合わせください。